BUILDING SUCCESSFUL PROJECTS AND HELPING THEM STAY ON TRACK
POLICY AUDITS
Bridging the distance between policy setting and policy implementation
It’s hard enough to control quality when a project is down the street. But how do you keep projects on track and up to your standards when they are far away? Our policy audits can help make sure that policies created at headquarters are actually implemented in the field— whether that field is around the corner or around the world.
STRATEGIC CONSULTING
Getting your project from “stopped” to “DONE”
If a project has stalled, there are generally one or more unknown and unseen forces that need to be singled-out and handled. Our multidisciplinary team of attorneys, political strategists, and communications specialists find these points of resistance and develop strategic solutions to align them so your project can get moving.
CONFLICT MITIGATION & RESOLUTION
Resolving disputes so you can get back to the business of your business
Our experts have handled conflicts in over 250 communities and over 50 countries around the world.
We have helped local, national, and international governments—including those in post-conflict areas—
find solutions to problems that seemed intractable. And we have worked with corporate clients and communities to find efficient and cost effective answers that accomplish objectives in harmonious ways.
Our advisors have wide ranging conflict resolution & mitigation experience:
- Environmental disputes
- Construction defects
- Post-conflict area stabilization
- Heading off election violence
- Promoting human rights
- Helping corporate clients avoid costly litigation
By untangling the issues that create conflict and implementing programs to enable parties to progress beyond it, we help people and groups and projects succeed.
TRAINING & COMMUNITY INVOLVEMENT
Facilitation and training to meet the needs of your project
We provide global training services to help all of the members of your team stay on-track and moving toward your purposes so that you achieve the quality results you expect. Our international facilitators also help you effectively interact with the communities you serve so as to build synergistic and productive relationships.
COMMUNICATION STRATEGIES
Communicating in Conflict & Crisis
In conflict and crisis situations, traditional PR campaigns simply do not work. People recognize “spin” and they will punish an offending company for it. To mitigate conflicts, companies must get real information to a community on the issues the community cares about. We use specially crafted techniques to map community boundaries, find opinion leaders, identify issues, and locate communication pathways. In this way, your company can communicate effective messages to the right people. Better communication equals less conflict. And less conflict means you can get back to the business of your business.
Community Upset
The notice has been posted. The public meeting has been held. Now the project starts and, suddenly, the community is in an uproar. What went wrong? We can help get to the heart of the problem and develop communication strategies that address exactly what is needed to resolve it.
What to Do When a Community Doesn’t Like Your Project
Strategy
We focus on messages that bring out the best in people and are effective in combating campaigns that seek to stir up the worst. We’ve taken the wind out of the sails of protests and negative campaigns, and have helped clients make tough decisions without negative publicity. From community information campaigns that turn the tide of public opinion to improving corporate image and positioning during crisis situations, our strategists can help create the impact you need.